Problem statement
University students face significant challenges in balancing their academic responsibilities, part-time work, and social life. Traditional part-time jobs often demand rigid schedules that conflict with students’ academic commitments, leading to stress, missed educational opportunities, and burnout. Many students struggle to find flexible work that accommodates their availability while also meeting financial needs. The lack of a structured yet adaptable solution makes it difficult for students to efficiently manage their time and optimize their earning potential without compromising their studies.
Vision Statement
To change the way university students manage work and academics by providing a seamless, flexible job-matching platform that prioritizes their education. Our app empowers students to connect with employers who offer adaptable work schedules, ensuring they can achieve financial stability while maintaining academic excellence and personal well-being. By fostering a system that values student success, we aim to create a future where balancing university life and work is stress-free, efficient, and rewarding.
Journey Maps
I watched a tutorial on how to create a table in Notion and with the help of this I proceeded to build a journey map tale for my service to showcase a students start to end experience of using UniHustle
Phase |
User Action |
User Thoughts |
User Feelings |
Opportunities for UniHustle |
Awareness |
- Sees an ad, recommendation, or word-of-mouth about UniHustle. - Visits the website or app store to learn more. |
"I need a flexible job, but it’s hard to find one that fits my schedule." |
Frustrated, uncertain, but curious. |
- Strong marketing through student networks and social media. - Clear app description pointing out flexibility and student benefits. |
Onboarding |
- Downloads the app and signs up. - Creates a profile with availability and job preferences. |
"I hope this app isn’t complicated. Will I find work that suits me?" |
Hopeful but slightly skeptical. |
- Smooth and simple onboarding process. - Quick, guided setup with tips. |
Job Search & Application |
- Browses job listings based on schedule and interests. - Applies for a shift with a few taps. |
"This is so much easier than traditional job applications!" |
Excited, optimistic. |
- Job recommendations based on student availability. - Instant job application process. |
Work & Experience |
- Completes a shift and gets paid. - Uses budgeting tools to track earnings. |
"This job fits well with my schedule. I should take on more shifts next week!" |
Motivated, productive, financially secure. |
- Job history tracking and progress reports. - Encourage reviews to improve employer-student matching. |
Retention & Growth |
- Saves favourite companies for future jobs. - Refers friends for extra rewards. - Uses app regularly to manage work-life balance. |
"I’m earning money without it affecting my studies!" |
Satisfied, empowered, engaged. |
- Loyalty programs or referral bonuses. - Work study balance tips and notifications. |
After the table was created I got a journey map table from the Figma website as I thought this would make the whole thing look neater; it was quite enjoyable personalising it and placing in the content, it was an easy.
